I have learned out of the wonderful session with Bérénice de la Croix that often I do a mistake to avoid conflict instead of learning out of it. It was very strange for me to realise that during her session our answers to her questions were frequently wrong. A strange feeling of realising how wrong you can be on a simple subject such as conflict resolution as we deal with it at a daily basis. Bérénice was outstanding and very practical. We could see that she has got a huge experience with her company on this topic. Just to show how the appearance may lies; at the first time I entered the room I saw the guest of the day who was a lady of a humble and simple looking. Few minutes after having my seat I could see that she was wearing takkies-very strange for a guest. This detail brought in my mind a feeling of a kind of lady, who is not tight to formal rules, a woman of character in other word. But I was wrong. I think Bérénice putted her takkies because she knew that she will be running the race of our ignorance. Walking around the table, and very energetically assisting each one of our group with inputs. I have learnt about strategies out of her lecture. She told us how to build a bridge in case of a mediation and gave us a formula with the absolute necessity of the use of “I” and not “You” in case of conflict. While being assertive, I have started to apply her formula which is as follow:
E.g. I feel like X when Y because I love you.
X= a feeling Y= what the other person did
Taking things from there, I can say today that with Bérénice I have ran the race of my ignorance and since I keep on mind this formula which helps me a lot.
2 comments:
Dear Adam, I am glad that Berenice's presentation on conflict resolution has thaught you some valuable lessons in terms of how to deal with a conflict.
It would be really nice if you apply her suggestions to real-time situations of your personal life. I think it would really help you a lot.
In fact, I can see that you have already taken her advices into consideration. I have done exactly the same thing.
IT IS REALLY ENCOURAGING OF YOU TO REALISE THAT YOU ARE LEARNING THE MOST FROM WOW.
MORESO, YOUR ENGAGEMENT WITH SUCH ISSUES AS CONFLICT RESOLUTION, AFRICAN LEADERSHI ETC, IS INTERESTING BECAUSE THESE ARE SOME OF THE THINGS THAT MATTER MOST IN THE BUSINESS WORLD.
I DO REALISE YOUR PROBLEMS WHEN IT COMES TO WRITING ENGLISH LANGUAGE. WOULD YOU NOT CONSIDER ASKING FOR SOME HELP IN TERMS OF REVISING SOME OF YOUR POSTS?
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